Returns Policy

Returns
You can return any unused and undamaged Gyllstad product within 14 days from receipt of your order. Please note, that fabric by the meter cut to order, can not be returned or exchanged. Any product identifier or tag must still be attached. Please note that your shipping cost can not be refunded. You are responsible for any postal charges of your return, so choose any postal service you prefer. Please pack the products properly so they won’t be damaged during transport. As soon as your return is received and registered in its original condition, your refund is processed and the money is released back to your account. It may take up to 10 bank days before you can see the money in your account. Up to 30 days is accepted by Swedish Law.

Reclamation
If you receive any inaccurate or damaged product please contact me as soon as possible within the 14 days and I will help you arrange a free return. Replacement or refund of a defective product will be sent free of charge. Before sending any items back to me please send an e-mail to ulrika@gyllstad.com and I will give you further instructions.