EUR
Shipping cost
Sweden
We offer free shipping on all orders above 600 SEK within Sweden. For orders under 600 SEK within Sweden, a shipping cost of 69 to 89 SEK is added, depending on your choice of delivery method. Any shipping cost is automatically added at checkout, as you register your delivery address.
Europe
We offer free shipping on all orders above 200 EUR within Europe. For orders below 200 EUR a shipping cost for regular freight of 12 to 16 EUR is added, depending on your choice of delivery method. We also offer one day Express delivery at 55 EUR. Any shipping cost is automatically added at checkout, as you register your delivery address. Any customs fees or local tax is paid by the customer.
Worldwide
On all international orders outside Europe the standard shipping cost is 30 USD. We also offer Express delivery by DHL at 55 USD. Any shipping cost is automatically added at checkout, as you register your delivery address. Any customs fees or local tax is paid by the customer.
Delivery
All orders
All orders are processed within 1-2 business days. You can choose to have your order delivered or to pick it up in our Stockholm Shop & Studio at Sankt Paulsgatan 14. All delivery options are shown at check out. If there is any delay of your order dispatch, we will contact you by e-mail. Please note that before Christmas, during July and during campaigns our delivery time may increase a bit. All orders are shipped by Postnord, DHL freight or DHL Express. Once your order is shipped you will receive an e-mail with information on how to track and collect your package.
If your package doesn’t arrive within the expected delivery time, please contact us at team@gyllstad.com. If your package is damaged when delivered, please point this out to the carrier and then contact customer service at the courier directly. Save all packaging. Orders cannot be redirected once they are dispatched. Ulrika Gyllstad AB cannot be held responsible for any delays depending on a third party. In the case that any technical errors regarding stock or price occurs, we reserve the right to cancel your order. You will then be notified and the money will be credited to your account.
Sweden
Total delivery time for orders within Sweden are 1-4 business days.
Europe & Worldwide
For International orders delivery time is normally 3-10 business days depending on your delivery address. Express delivery is 1-2 business day.
Returns
If you wish to make a return, please send us an email at team@gyllstad.com, and we will send you a return freight label. The freight cost for your return will equal your original freight cost.
Return freight cost Sweden: Postnord 69 SEK, DHL Service Point 89 SEK.
Return freight cost Europe: Postnord 12 EUR, DHL Service Point 16 EUR.
Return freight cost International: Postnord 30 USD.
You are also welcome to make your return, free of charge, in our Stockholm Shop at Sankt Paulsgatan 14. You may return any unused and undamaged Gyllstad product within 14 days from receipt of your order. Please note, that fabric by the meter cut to order, cannot be returned or exchanged. Any product identifiers or tags must still be attached. Please note that your original shipping cost cannot be refunded. Pack your products properly so they can travel safely back to us and drop your return package off at your local Post Office or DHL service point. As soon as your return is received and registered in its original condition, your refund minus original freight cost and return cost is released back to your account. It may take up to 10 bank days before you can see the credit in your account.
Do you have further questions regarding shipping, delivery or returns? You are very welcome to contact us. Send us an email at team@gyllstad.com or call +46 (8)-21 31 30.