Delivery

All orders are processed within 1-3 business days. Total delivery time for all orders within Sweden are 1-4 business days. For International orders delivery time is 3-10 business days depending on your delivery address. If there is any delay of your order dispatch, we will contact you by e-mail. Please note that before Christmas and during campaigns our delivery time can increase a bit.

All orders are shipped with DHL Sustainable freight or Postnord. Once your order is shipped you will receive an e-mail with information on how to track and collect your package. If your package doesn’t arrive within the expected delivery time, please contact us at [email protected]. If your package is damaged when delivered, please point this out to the carrier and then contact customer service at the courier directly. Save all packaging. Orders cannot be redirected once they are dispatched. Ulrika Gyllstad AB cannot be held responsible for any delays depending on a third party.In the case that any technical errors regarding stock or price occurs, we reserve the right to cancel your order. You will then be notified and the money will be credited to your account.

Shipping Cost

We practice flat rate shipping. We offer free shipping on all orders above 500 SEK within Sweden. For orders under 500 SEK within Sweden, a shipping cost of 49 SEK is added. Any freight cost is automatically added at checkout, as you register your delivery address. We offer free shipping on all orders above 200 EUR within Europe. For orders below 200 EUR a shipping cost of 10 EUR is added. On all international orders outside Europe the freight cost is 25 EUR. This is automatically added at checkout as you register your delivery address.