Terms & conditions

Please take a minute to read through our terms and conditions. They are here to make your purchase with Gyllstad.com secure and easy. By completing a purchase with Gyllstad you agree to our terms and conditions. Please be aware that this agreement might change. A new version will then be updated on www.gyllstad.com and take effect on all orders placed after the new version is posted.

SECURE PAYMENT

Secure payment by Credit Card

We accept credit/debit card payments from VISA, Mastercard Maestro and PayPal. Payments to Gyllstad online shop are handled by Nets and Klarna Payment services. Gyllstad AB doesn´t handle any data related to the payment; the payment information is communicated between Nets Payment Service and the bank only. All information is sent through Nets or Klarnas secure online payment gateways. Your card is charged as you have placed your order online and go through the checkout counter. You will then get a confirmation receipt. When your payment is confirmed your order will be dispatched via DHL. Once you have paid for your order it is not possible to cancel or edit your order.

Slice your payment or pay later

You can also choose to slice your payment or pay later by invoice via Klarna. These options are valid only when shopping from Sweden. For more information and terms, please visit Klarna.

Pay by Paypal

You can choose to pay either with your PayPal account or with a credit card connected to your PayPal account. For more information on PayPal, please visit PayPal.

Taxes & Duties

Gyllstad.com ships to Sweden, EU, USA and ASIA. Prices include Swedish VAT at 25 %. Any duty or toll is paid by the customer.

RETURN POLICY

Returns

Before sending any items back to us please send an e-mail to [email protected]. You can return any unused and undamaged Gyllstad product within 14 days from receipt of your order. Please note, that fabric by the meter cut to order, cannot be returned or exchanged. Any product identifier or tag must still be attached. Please note that your shipping cost cannot be refunded. You are responsible for any postal charges of your return, so choose any postal service you prefer. Please pack the products properly so they won’t be damaged during transport. As soon as your return is received and registered in its original condition, your refund is processed and the money is released back to your account. It may take up to 7 bank days before you can see the money in your account. Up to 30 days is accepted by Swedish Law.

Reclamations

If you receive any inaccurate or damaged products please contact us as soon as possible within the 14 days, and we will help you arrange a free return. Replacement or refund of a defective product will be sent free of charge. Before sending any items back to us please send an e-mail to [email protected] and we will give you further instructions.

Liability & product details

We guarantee that all Gyllstad products are manufactured with care and skill. The products are displayed in their true colours and all sizes and measurements are as accurate as we can reasonably make them. How colours appear on your screen though, is depending on your computers display monitor. Any small dots in the cotton fabric comes from the cotton seed coats and is a part of the natural beauty of unbleached eco-cotton. This is not considered as a fault in the fabric. For detailed care instructions and information see additional information on each product page.

Copyright & Legal information

This website www.gyllstad.com is owned and run by Ulrika Gyllstad AB (556947-7291). This agreement and each purchase of a Gyllstad product from this online shop shall be governed by, and enforced in accordance with the substantive laws of Sweden. All copyright, trademarks and other intellectual property rights in and relating to the Gyllstad web shop and Gyllstad products are owned by Ulrika Gyllstad AB. It is not legal to copy, distribute, show in public or create any derivative work from the Gyllstad website, a Gyllstad product or from any material which appears in this shop, unless agreed upon in writing from Ulrika Gyllstad.